Frequently asked questions…
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I’m based in Cardiff, and work across South Wales, South West Wales, and East Cheshire. However, I’ve also worked further afield, and am always up for a chat to discuss options.
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Yes, I’m insured with Westminster Indemnity, and if you'd like to see my insurance certificate and schedule, let me know and I'll send them over
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My hourly rate is £40 or £50 an hour.
My fees reflect years of experience working within facilitation, organisational leadership, coaching, event planning, community organising, teaching, and more. What I've found, though, is that alongside practical organising skills, what deeply matters in this work are the softer capacities I've developed: emotional intelligence, genuine listening skills, and the ability to stay steady and unfazed regardless of what we’re dealing with.
My standard rate is £40 an hour. For those who can and wish to pay £50, the higher rate supports a small number of pro bono sessions each year for people who’d otherwise struggle to access this work. Clutter affects people across all socioeconomic backgrounds. But for many, financial stress and clutter are deeply intertwined. In paying the higher rate, you're helping make it possible for someone struggling with financial hardship, to access support to also reclaim their lives and spaces.
If people hire me to work a full day, or for several days, discounts on fees can be negotiated. -
This depends on what you want to achieve, and your comfort levels around decisions that will speed up the process. So your pace (and how much you want to get done in between sessions - yes, I can give you homework) will dictate how quickly things will move.
Having said that, even if it’s working on something small (a drawer, a table top, a cupboard), I’ve never come away from a session where a client didn’t feel a sense of relief, delight, and surprise at what we managed to achieve.
At the end of the day, the only guarantee I can give you is that starting together will be faster than going it alone. -
I do, they tend to be seasonal (check out the Christmas gift voucher and January offers here). I also occasionally offer discounts if people are working with me for the first time and are paying for a large number of sessions up front.
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I do sometimes, yes, and have some flexibility to work across daytimes, evenings and weekends if needed. I’m happy to blend a variety of times to suit you, and that will be agreed as part of the bespoke package we’ll put together at the start.
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Once a booking’s in the diary, I work on the basis that we’re both going to do our best to stick to that commitment. If something comes up you can’t get round, we’ll try to reschedule. But if you do cancel within less than 48 hours, we’ll discuss a cancellation fee that feels fair to both of us.
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It’s Arabic, I’m originally from the Middle East, and there’s an explanation about why I chose akoo maku for a business name here.